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GCE GLOBAL SOLUTIONS

Integrated Management System (IMS)

Last update – February, 2026

SIG Policy

What is the Integrated Management System (IMS)?

The Integrated Management System (IMS) is an organized and unified framework that allows the company to comply with multiple international standards simultaneously. It focuses on improving processes (ISO 9001), ensuring safety, protecting information (ISO 27001), and guaranteeing employee well-being (ISO 45001).

The IMS consolidates processes, documentation, audits, and continuous improvement initiatives into a single, unified system within the organization.

Integrated Management System (IMS) Policy

As a company, we recognize that quality, occupational health and safety, and information protection are essential pillars for trust, well-being, and organizational sustainability.

Our commitment is to deliver high-quality services that satisfy the requirements of our clients and stakeholders; to promote safe and healthy work environments that prevent work-related accidents and illnesses, protecting employees, contractors, and independent workers alike; and to safeguard information as a strategic asset, ensuring its confidentiality, integrity, and availability against internal or external threats.

Furthermore, we maintain a steadfast commitment to the continuous improvement of our Integrated Management System, ensuring that our processes are permanently evaluated, optimized, and strengthened to guarantee their effectiveness and alignment with the organization’s objectives.

General Objective of the Integrated Management System

We establish and maintain an integrated management approach to continually improve our performance in quality, occupational health and safety, and information security. We guarantee compliance with legal and contractual requirements, as well as client satisfaction and employee well-being. Ultimately, we protect information assets to ensure the sustainability and competitiveness of the organization.

Specific Objectives of the Integrated Management System:

  • Guarantee client satisfaction through the timely and compliant delivery of services.
  • Provide safe and healthy work environments, preventing occupational accidents and illnesses.
  • Protect information assets, ensuring their confidentiality, integrity, and availability.
  • Ensure a competent and committed workforce.
  • Guarantee business sustainability through strategic control and preventive risk management.
  • Increase the effectiveness and continuous improvement of the Integrated Management System.
  • Strengthen organizational culture through continuous training and awareness programs.

Top Management Commitment to the Integrated Management System

Our Top Management leads with a firm commitment to the implementation, maintenance, and continuous improvement of our Integrated Management System (IMS), aligned with the international standards ISO 9001:2015, ISO 45001:2018, and ISO/IEC 27001:2022.

This commitment ensures the quality of our services, the safety and well-being of our collaborators, and the protection of information as the pillars of trust, sustainability, and operational excellence.

Through leadership, accountability, and a global vision, we work every day to provide comprehensive, secure, and reliable solutions that generate value for our clients and partners worldwide.

Scope of the Integrated Management System (IMS)

Our Integrated Management System applies to Employer of Record (EOR) and Business Process Outsourcing (BPO) services. It encompasses personnel administration, labor law compliance, and payroll management. Additionally, it includes customer service, administrative support, and recruitment processes. Finally, it covers document and information management for both domestic and international clients.